BUSINESS HEALTH CHECKUP

SCORE is pleased to provide you with this Business Health Checkup.  The brief questionnaire is designed to help you determine if you need to address key issues to keep your business healthy.  SCORE is a nonprofit association of working and retired business professionals dedicated to providing NO-COST, personalized, and CONFIDENTIAL advice to small business owners like you.

Financial Questions

Has cumulative cash flow been positive for the last 12 months?

                                    □Yes              □No

Is your gross margin (gross profit/revenue) higher than last year?

                                    □Yes              □No

Is your operating margin or earnings before interest and taxes (operating profit/revenue) higher than last year?

                                    □Yes              □No

Is your net margin or return on sales (net profit/revenue) higher than last year?

                                    □Yes              □No

Market Questions

 Is the overall market for your type of product or service growing?

                                    □Yes              □No

Have you gained market share in the last year?

                                    □Yes              □No

Are this year’s sales better than last year (YTD)?

                                    □Yes              □No

Customer Questions

Have fewer than 10% of your customers gone to a competitor in the last year?

                                    □Yes              □No

Are at least 80% of your customers paying on time?

                                    □Yes              □No

Employee/Management Questions

Have all your key employees remained with the company during the last year?

                                    □Yes              □No

Do you feel you have the necessary talent among your employees to continue to operate effectively?

                                    □Yes              □No

Do you systematically stay on top of changing customer needs or tastes, new competitors and other key issues through networking or communication with customers?

                                    □Yes              □No

Are you prepared for these changes?

                                    □Yes              □No

If you weren’t in the business you’re in, would you enter it today?

                                    □Yes              □No

 

(OPTIONAL) Are there any other key measurements you follow in your particular business?

             Key Measurement  _____________________________________________

            Are you doing better than last year?

                                    □Yes              □No

 

            Key Measurement  _____________________________________________

            Are you doing better than last year?

                                    □Yes              □No

 Do you think your measurement tools are adequate?

                                    □Yes              □No

 

 You may want to investigate the root causes of any “No” answers.

We invite you to visit our web site at lynchburgscore.org or contact us at 434-582-4560.